Cargo Coordinator (m/f/d)

Application deadline: November 15, 2026

For those who want more: Become part of our Aviation Team at the CHI Cargo Group. True to our motto: “Work hard – Play hard – Shape history.” Welcome to the CHI Cargo Group. Since 1994, we have been actively shaping the air freight industry at Frankfurt Airport and have evolved from a local pioneer to a European player. Today, we drive innovation, growth, and operational excellence at several locations across Europe – and that's where you come in. CHI Aviation Handling GmbH is a company within the CHI Cargo Group, which is responsible for airline handling at Frankfurt Airport. Airline handling is experiencing strong growth both in Frankfurt and at other locations. With the ambition to be a Premier Handling Agent, we strive to improve every day. We aim for “Operational Excellence close to the customer's heartbeat.” If you are ready to take on responsibility, want to make a real difference, and be part of a dynamic, growing company – then you've come to the right place! We are looking for a Cargo Coordinator for our airline handling operations. Your mission: As Cargo Coordinator, you play a key role in our operations. You coordinate the processes between the warehouse, documentation, truck dispatch, NFÜP (Aircraft Handling Unit), and the apron, ensuring a smooth flow of information and goods. You keep a close eye on available resources and SLA (Service Level Agreement) times – our quality promise to the customer. You are responsible for accepting completed ULDs (Units with Low Loads) and checking their airworthiness (fit-to-fly check) and compliance with quality standards. You supervise our flights on the apron and ensure proper operational procedures at the aircraft. You ensure the transport of documents between the apron position and the documentation department and guarantee their timely handover. You conduct fieldwork on behalf of the documentation department and support them with operational tasks. When needed, you take on tasks within the airline's documentation department, thus contributing to ensuring stable operations. You will be responsible for the administration of our airline customers' ULDs (Unique Liability Devices). This includes, in particular, physical and system-based inventory, storage, and airworthiness checks. Your skill set: You already have experience in air freight – ideally in handling, trucking, or dispatching. You have successfully completed vocational training. You impress with a well-groomed, confident appearance and a friendly and approachable manner. A strong customer and service orientation is a given for you. Furthermore, you are resilient, reliable, and meticulous, and you enjoy working in a team. Your excellent communication skills help you maintain a clear overview, even in stressful situations. Flexibility is second nature to you – you are able to work shifts and are willing to work in a dynamic environment. If you already have a security clearance (ZÜP), aviation security training (11.2.3.9), and/or dangerous goods training, please bring this with you. Your new employer / CHI Cargo Group Direct access to management: short communication channels, quick decisions Steep learning curve and real responsibilities from day one A dynamic, growing company that you can actively help shape European footprint and international exposure A team that works with discipline, enjoys shared success, and truly gets things done A home – a place where you'll make friends Various employer benefits that enrich your daily work and offer you tangible advantages

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