Documentation Clerk (m/f/d)

Application deadline: March 30, 2026

Exciting challenges in an owner-managed, dynamic environment

LUG aircargo handling GmbH is part of the Dettmer Group, a family-run, medium-sized logistics company. We provide freight handling services at the Frankfurt, Hamburg, and Munich airports. On behalf of leading airlines, we handle air freight for both import and export, offering an attractive range of high-quality services. LUG's greatest asset is our team of approximately 400 employees. Their qualifications and motivation form the basis for the quality of our services.

At our largest location at Frankfurt Airport, we currently have the following interesting positions available:

Documentation Officer (m/f/d)

Here's what you can expect from us:

• Processing and handling of export and import documentation, including electronic data entry in the freight handling system
• Ensuring and complying with airline-specific requirements and legal regulations
• Communication and correspondence with airlines, customers and internal interfaces
• Compliance with all customs and dangerous goods regulations
• Supporting operational processes in flight handling
• Billing of special services
• Taking on further appropriate duties / special tasks as instructed by superiors

You should bring the following:

• Completed commercial vocational training, ideally as an air transport clerk or similar
• Knowledge of documentary air freight handling as well as the Hermes handling system and airline-specific programs is an advantage.
• Extensive experience in dealing with customers and a service-oriented approach • Ability to prioritize tasks and a careful and systematic work style
• User knowledge in the use of modern office communication tools and IT systems
• Suitability for shift work (early, late and night shifts)
• Excellent German skills, both spoken and written
• Basic knowledge of English, both spoken and written
• Teamwork skills, reliability, flexibility and initiative
• Resilience and sense of responsibility

What you can look forward to:

• Varied tasks in an international environment
• A strong team with genuine cohesion
• Long-term prospects in an owner-managed company
• Collectively agreed remuneration including shift allowances
• Parking facilities in the immediate vicinity of the workplace
• Attractive additional benefits such as time bonuses for Sunday, public holiday and night work, Christmas bonus, corporate benefits and more

If you are interested in a varied role at a rapidly growing logistics company with nearly 60 years of experience at this location, we look forward to receiving your application – please include your earliest possible start date. Please note that a security clearance in accordance with the German Aviation Security Act (LuftSiG) and the German Aviation Security Act (LuSi) is mandatory for employment in the aviation security sector.

LUG aircargo handling GmbH
Attn: Gerassimos Kalantzis
CargoCity South / Building 537
60549 Frankfurt am Main
E-mail: lug-bewerbungen@lug-fra.de

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