Your tasks: • Support in accounting (creating invoices/credit notes) • Monitoring open invoices • Summarizing and maintaining statistics (reports) • Processing customer inquiries and complaints • Written and telephone correspondence with customers • Maintenance of customer accounts • Management of incoming and outgoing mail • Preparation of appointments and care of guests • Conducting research activities • Activities and assistance for the station manager Your profile: • Completed commercial training is not absolutely necessary • Experience in air freight is desirable • Solid MS Office knowledge, especially Excel • Good written and spoken German skills • Good English skills desirable • Structured and independent way of working • Reliability and accuracy