Community News June 2025

Our community continues to grow with strong new members. The first Pharma Day was a complete success. With Common PreCheck, the slot process becomes more efficient – mandatory starting in August! Also: the start of the test phase for Cargo Service Alert and the launch of the new pharmaceutical section at Fraport with an interactive map. It's worth checking out!

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Dear Community,

June has shown once again: Our community is growing – not only in numbers, but also through new ideas, partnerships, and shared goals. In this issue of FRachtpost, we look back at exciting developments and events.

We welcome our new members

The Frankfurt Chamber of Commerce and Industry is a strong voice for the economy – regionally rooted and internationally connected. With her extensive network, her expertise in international trade, and a keen sense for the challenges of the logistics industry, she brings valuable input to our community – inspiring us to jointly develop innovative solutions for the air freight of tomorrow.
We are grateful and very happy that the Frankfurt Chamber of Industry and Commerce is part of our community – because together we can achieve more, learn from each other and make real change possible.

Galaxy Air Service GmbH, a Europe General Sales & Service Agent (GSSA) with a clear mission: individual solutions for the air freight of tomorrow.
Through a broad spectrum of highly specialized services and deep local market understanding, Galaxy maximizes results for customer carriers – efficiently, flexibly, and collaboratively. With a strong focus on commercialization, technology, smart solutions, and sustainability, the company is redefining modern GSSA excellence.
The company's own path to digital transformation is particularly impressive: With an in-house IT and digitalization team, the connection to the e-CARGOWARE platform is constantly being developed further – for seamless online bookings, sales accounting, truck management, shipment tracking and more.
We are delighted to welcome Galaxy Air Service GmbH as a committed member of the Air Cargo Community – together we are driving innovation, efficiency and sustainability in the air cargo industry.

Pharma Day 2025

On July 1, 2025, “The Aircraft” in Dreieich said: Boarding completed! With 157 passengers on board the first Pharma Day of the Air Cargo Community Frankfurt – an event that takes place in Competence Team Pharma was developed and showed how diverse, dynamic and future-oriented the world of pharmaceutical logistics is.


In three thematic flight sections The participants were able to gain exciting insights from different perspectives.
According to the competence team developed Movie about the PharmaHub Frankfurt stood current developments in the pharmaceutical industry in focusTrends, new products, and changing logistics requirements demonstrated how dynamically the industry is currently developing. The legal framework was also examined, as were concrete examples of deliveries to crisis and disaster areas. This highlighted the logistical challenges associated with humanitarian missions and the contribution that air freight makes in such situations.

After an intensive exchange at the joint Network Breakfast, the program set course for the operational aspects of transport: The topic was the cargo handling of temperature-sensitive pharmaceuticals. The possibilities of temperature-controlled pre-carriage transport and the use of active and passive packaging solutions were discussed, as well as their role in the tension between cost efficiency and sustainability. The clear signal from the industry was particularly encouraging: The transport side is already well on its way to to reliably meet the high standards of safety, quality and transparency together with pharmaceutical manufacturers.


At the end of the day there was a A look into the future of pharmaceutical logisticsDHL presented its vision of smart logistics, further leveraging digital opportunities. Lufthansa Cargo presented the latest developments in the pharmaceutical sector, which aim to increase transparency and thus trust in the supply chain. The day concluded with a presentation on the use of real-time data, which not only offers operational advantages but can also make an important contribution to the sustainable design of logistics processes.
After the flight through the diverse on-board program, some of the passengers still had a Pharma Tour at Frankfurt Airport This offered the opportunity to gain direct insight into the practical application of temperature-controlled apron transport and to take a look inside a freighter. A guided tour through temperature-controlled halls for handling pharmaceutical products rounded out the tour.
Despite the ongoing heatwave, passengers were able to enjoy this inaugural flight. The setting in "The Aircraft" also contributed to the special atmosphere on board, providing ideal conditions for conversation at a relaxed cruising altitude. At the end of the day, the passengers agreed: This first flight was not a one-way ticket – Pharma Day has the potential to become a regular scheduled flight.

Common PreCheck enters the second project phase

From the August 1, 2025 An important change in the slot booking process for the delivery and collection of air cargo at Frankfurt Airport comes into effect: The use of the Common PreCheck will be mandatory for all on-site slot bookings.
The aim of this measure is to standardize and streamline operational processes between the various freight handlers. The Common PreCheck will thus become the central point of contact for on-site slot bookings.

What does that mean specifically?

  • Drivers arriving at the airport without a pre-booked slot online can only book one via the Common PreCheck Point at Gate 32 (next to the entrance barriers to CargoCity South).
  • Four terminals are available on site, providing access to allivate's FAIR@Link community system.
  • Common PreCheck is available to all companies involved in the project:
    • Celebi
    • FCS Frankfurt Cargo Services
    • LUG aircargo handling
    • Schenker (as freight forwarder)

Important:

From August 1, 2025, slot bookings will no longer be possible via decentralized terminals at the aforementioned freight handlers and at Schenker.
We therefore strongly recommend booking a slot online early.

To support the transition:

Directly next to the Common PreCheck, there is a free check-in parking area for trucks with a parking time of up to 30 minutes.
For longer waiting times until the slot starts, the large truck parking lot P632 is located in the immediate vicinity of Gate 32.

Please share this information with all relevant customers, drivers and partners to ensure a smooth transition.
An explanatory video on the Common PreCheck infrastructure (available in several languages) for distribution to your teams is available at the following link: Common PreCheck explained
If you have any questions, please do not hesitate to contact us.

Cargo Service Alert launched – test phase until October 2025

To further increase the resilience of our site to operational bottlenecks and incidents, mutual support at the site is crucial.
However, this can only succeed if all parties involved are informed quickly and reliably about operational disruptions or bottlenecks. Against this background, the Hub Performance competence team of the Air Cargo Community Frankfurt eV has Cargo Service Alert as a reporting system designed.
We are pleased that the Test phase of Cargo Service Alerts starts on 1 July and will initially run until the end of October 2025.


What exactly is the Cargo Service Alert?
The FRA Cargo Service Alert is the first system to be introduced that enables companies in Frankfurt to provide early, standardized, and straightforward information about current or expected operational disruptions. The goal is to quickly communicate operational challenges—such as technical issues, unforeseen staff shortages, capacity bottlenecks, or weather-related restrictions—within the community, enabling immediate implementation of alternative procedures and mutual support within the community.

This is how the reporting process works:

  1. Reports are sent exclusively by affected companies using a standardized reporting template.
  2. The notification is sent to a central email address and is automatically and immediately forwarded to the member companies participating in the Cargo Service Alert.
  3. A defined contact person can be used to directly contact the affected company and the correct contact person.
  4. Follow-up and final messages can be used to quickly inform about changing situations or the resolution of the situation.

Many thanks to the more than 20 member companies participating in the test phase. We look forward to the results of the joint test.

Launch Pharma Section & Pharma Card of Fraport

On the occasion of the Pharma Day of the Air Cargo Community, the Fraport AG-initiated Campaign on pharmaceutical logistics at the FRA siteThis includes, among other things, the expansion of the Website of Fraport AG a new digital information offering on the topic: "Pharma@FRA." It is specifically aimed at companies and partners from the pharmaceutical industry that use Frankfurt Airport as a logistics hub for temperature-controlled pharmaceutical transport.
The heart of the new section is the interactive pharmaceutical map, which for the first time offers a transparent overview of relevant infrastructure and service offerings related to sensitive pharmaceutical transport. From temperature-controlled storage areas to certified handling service providers to specialized transport routes – users can obtain specific information about locations and available services on the airport premises with just a few clicks.
The new section Frankfurt as a pharmaceutical hub in Europe highlighted its leading role as a location for GDP-compliant air freight processes and sets an example for innovation and customer orientation in pharmaceutical logistics.
Thank you to all member companies who responded to our call for listing on the Pharma Card.

 

Community News once a month is not enough for you? Then visit our LinkedIn Channel – best to subscribe directly.

Do you have any questions or feedback? We look forward to your message or call!

Best regards

Your team at the Air Cargo Community Frankfurt eV

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